Zed Tan

Zed is a former educator, and documentarian by nature (i.e. asks a lot of questions and writes stuff down).

He’s happiest when building content systems and the teams that manage them.

You can reach him at zed@shootbird.work


  • Teaching/Lecturing/Presentations ★★★★☆
  • Writing/Editing ★★★★☆
  • HTML/CSS ★★★★☆
  • Javascript/Node.js ★★☆☆☆
  • Go/Golang ★★☆☆☆
  • Static-site-generators ★★★★☆
  • Building web publishing toolchains ★★★★☆
  • Research writing ★★★★☆
  • Blockchain ★★☆☆☆

Published Work

Blockchain with Go guides for Consensys/Kauri (github repo):

Ground Labs Documentation (samples):

MessageBird Developer Guides (samples):


Ground Labs Documentation

  • Lead technical writer. Responsible for keeping documentation site up to date and identifying informational gaps.
  • Established beach-head for documentation.
  • Designed, developed, and maintain full documentation stack.
  • Work as an embedded member of the development team to produce and maintain product documentation.
  • Co-ordinate with other business units (e.g. Customer Support, Marketing) to keep abreast of users’ informational needs.
  • Built documentation team; established workflow and processes.
  • General product management for docs.
  • Site migration from Atlassian Confluence to MadCap Flare.

Documentation sets:

  • Project management.
  • Managed 20 freelancers gathering research from 28 EU countries.
  • Cataloged and documented research for developer use.

Course co-ordinator

Web Design and Technologies (Jan 2015 – Dec 2015)

  • Wrote syllabus and conducted classes.
  • Pedagogy and test design.
  • Co-ordinated instructors.


Technical Writing Contractor since Jul 2018

Technical Writer at Ground Labs (Feb 2016 – Jul 2018)

Adjunct Instructor at

  • Singapore Polytechnic, Theory of Design (Apr 2014 – Feb 2016)
  • NTU WKWSCI1, Introduction to Film Studies (Aug 2013 – Dec 2013)
  • NTU WKWSCI, Web Design and Technologies (Jan 2015 – Dec 2015)


“What Time Got Wrong About The Last of Us”, Kill Screen, published 8 Oct 2014, available: https://killscreen.com/articles/what-time-got-wrong-about-last-us/

Guest Lecture, The Documentary Genre and Game Narratives (presentation workbook), 18 Oct 2016.

  1. Nanyang Technological University Wee Kim Wee School of Communication and Information [return]